Terms of Service
Last updated: June 2026
By using the Velvet Royals Flowershop website and placing orders, you agree to these terms.
Orders & Payment
- All prices are in AED (UAE Dirham) and include VAT where applicable
- Orders are confirmed only after successful payment
- We reserve the right to cancel orders in cases of unavailability, with a full refund issued
Delivery
- Same-day delivery is available for orders placed before 2:00 PM
- Delivery timeframes are estimates and may vary due to traffic or weather
- Delivery fees vary by emirate as shown at checkout
Product Information
Flower arrangements may vary slightly from images due to seasonal availability. We will always substitute with flowers of equal or greater value and similar style.
Intellectual Property
All content on this website — including images, logos, and text — is the property of Velvet Royals Flowershop and may not be reproduced without written permission.
Limitation of Liability
Velvet Royals Flowershop is not liable for damages resulting from the use or inability to use our services beyond the value of the order placed.
Governing Law
These terms are governed by the laws of the United Arab Emirates.
Contact
Questions about these terms? Email hello@royalvelvet.ae.
