Privacy Policy
Last updated: June 2026
Velvet Royals Flowershop is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Information We Collect
- Name, email, phone, and delivery address when placing an order
- Payment information is processed securely through ADCB — we do not store card details
- Usage data (pages visited, browser type, IP address) for analytics
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and delivery updates
- To respond to enquiries and customer service requests
- To send promotional offers (you may opt out at any time)
Data Sharing
We do not sell or rent your personal data. We may share information with trusted delivery partners solely to fulfill your order.
Data Security
We use HTTPS encryption and secure password hashing to protect your data. Card details are never stored on our servers.
Your Rights
You may access, correct, or delete your personal data by contacting velvetroyalsflower@gmail.com.
Cookies
We use cookies to maintain your session and cart. You can disable cookies in your browser, but some features may not work correctly.
Contact
For privacy questions email velvetroyalsflower@gmail.com or WhatsApp +971 50 744 3100.